• 90 minutes

Delivery Options

  • In-Person
  • Live Virtual

Ideal Group Size

  • Up to 25 participants

Learning Objectives

  • Interpretation. An introductory understanding of the core legal concepts governing the interpretation of collective bargaining agreements, including: identifying the terms that comprise a collective bargaining agreement; common sources of disputes over the meaning of its terms; fundamental interpretive principles; and additional interpretive tools and aids.
  • Management Rights. What management rights are; their typical scope; how to limit union encroachment on management rights; and the parameters of an employer’s unilateral rule-making authority.
  • The Grievance Process. The definition of a “grievance”; the steps of a typical grievance process and how to maximize each to resolve disputes; the role of arbitration and the question of arbitrability; and grievance process technicalities.

Designed for

  • Front Line Managers & Supervisors
  • Unionized + Non-Unionized Workplaces
  • Public + Private Workplaces
  • Canada-wide


  • Live In-person: $2,000 (+ Applicable Taxes)
  • Live Virtual: $1,500 (+ Applicable Taxes)

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