• 90 minutes

Delivery Options

  • In-Person
  • Live Virtual

Ideal Group Size

  • Up to 25 participants

Learning Objectives

  • Attendance Management Programs (AMP). The benefits of a formalized Attendance Management Program and the five key elements of an effective AMP.
  • Culpable vs. Innocent Absenteeism. Why it’s important to classify absences as “culpable” and “innocent”; how to classify and manage each; when and how to discipline or coach for absenteeism; when an employer can dismiss an employee for innocent absenteeism; and how absenteeism can trigger the duty to accommodate.
  • Absence Verification. The medical and non-medical information to which an employer is entitled from an employee to classify and verify absenteeism.

Designed for

  • Front Line Managers & Supervisors
  • Unionized + Non-Unionized Workplaces
  • Public + Private Workplaces
  • Canada-wide


  • Live In-person: $2,000 (+ Applicable Taxes)
  • Live Virtual: $1,500 (+ Applicable Taxes)

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