Duration

  • 3 hours

Delivery Options

  • In-Person
  • Live Virtual

Ideal Group Size

  • Up to 25 participants

Learning Objectives

  • Legal Framework. An introduction to the laws & principles that guide regulatory professional conduct processes.
  • Complaints Process. A practical step-by-step structure for effectively and efficiently managing the complaints process.
  • Investigations. Best practices for interviewing parties, note-taking techniques and report-writing.

Designed for

  • Regulatory Investigation Committees
  • Regulatory Complaints Committees
  • Regulatory Complaints Inquiry Committees
  • Canada-wide

Price

  • Live In-person: $4,750 (+ Applicable Taxes)
  • Live Virtual: $4,250 (+ Applicable Taxes)

Ready for next steps?

Help our team better understand your needs by sharing some key details below. We’ll be in touch within two business days.

All information marked with (*) is required. We'll keep your information secure and use it strictly to respond to you.

To ensure the MC Training you share with your team is current and accurate, and to protect our proprietary interest in it, including our copyright, we ask that you refrain from recording or reproducing MC Training workshops in any way.

  • This field is for validation purposes and should be left unchanged.