Our Values | McInnes Cooper

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We are pleased to provide you with detailed biographies on our lawyers, paralegals and administrative team, so you can learn more about how we can best support your business' success.

Use the search bar above or the advanced filters to further narrow your search by service, industry, office location, bar admissions, title, education and language.

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Contact Form

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We want to hear from you: Did we delight you with great service or a timely insight? Did we miss the mark? Are you looking for legal advice? If so, we want to know. Just type a few lines into our form, send an email to client.service@mcinnescooper.com, or call 1-855-622-6668.

Charlottetown

141 Kent St., Suite 300
McInnes Cooper Building
Charlottetown, PE
C1A 1N3

Tel: 902.368.8473
Fax: 902.368.8346

Fredericton

570 Queen St., Suite 600
Barker House
Fredericton, NB
E3B 6Z6

Tel: 506.458.8572
Fax: 506.458.9903

Halifax

1969 Upper Water St., Suite 1300
Purdy’s Wharf Tower II
Halifax, NS
B3J 3R7

Tel: 902.425.6500
Fax: 902.425.6350

Moncton

644 Main St., Suite 400
Blue Cross Building, South Tower
Moncton, NB
E1C 1E2

Tel: 506.857.8970
Fax: 506.857.4095

Saint John

1 Germain St., Suite 1700
Brunswick Square
Saint John, NB
E2L 4V1

Tel: 506.643.6500
Fax: 506.643.6505

St. John’s

10 Fort William Pl., 5th Floor
Baine Johnston Centre
St. John’s, NL
A1C 1K4

Tel: 709.722.8735
Fax: 709.722.1763

Client Value Standards

OUR COMMITMENT

We are pleased to offer the following Client Value Standards to support our goals of providing timely legal advice and services of the highest quality. Consistent with client feedback, these standards are a testament to our ability to deliver services that not only meet, but exceed, your service expectations. In honouring our client relationships, we hold ourselves accountable to the following standards:

ACCESSIBILITY AND RESPONSIVENESS

Many of your issues may be time-sensitive. To ensure the effective and efficient delivery of our services, we will:

Respond to emails or phone calls within 24 hours;
Provide contact information for your assigned lawyer and support team; and,
Advise and supply contact information for a backup lawyer, should we not be available immediately to attend to an urgent matter.

CLEAR AND FREQUENT COMMUNICATION

We will communicate regularly with you in a manner that is both clear and consistent with your needs. In addition to understanding your business and unique circumstances, we will:

Provide realistic target dates of tasks requiring action;
Supply progress updates and completion milestones at various stages of the matter; and,
Regularly seek your input into the process and make adjustments as required.

FAIR AND COMPETITIVE PRICING

In providing you with the highest value for our services, we will:

Provide competitively priced legal services;
Staff the matter with the appropriate number of lawyers and other professionals; and,
Provide clear and detailed invoices, in alignment with your required deliverables.

EXPANSIVE KNOWLEDGE

Our understanding of your business is essential. In providing solutions to your needs, we will:

Leverage the vast expertise within McInnes Cooper to align your legal needs with the most appropriate experience and style; and,
Continue to provide access to lawyers who are outstanding in their field of expertise and are committed to supporting you.

EDUCATION

We support the professional development of our clients’ employees. In doing so, we will:

Host industry seminars, provide newsletters and attend as guest speakers at conferences;
Deliver in-house educational sessions, tailored with topics that are of interest to you.

News

August 10, 2018

McInnes Cooper's Medical Legal Partnership featured on CBC Mainstreet

McInnes Cooper's medical legal partnership with the IWK Health Centre and the Legal Information Society of Nova Scotia (LISNS) was featured on...

Publication

August 3, 2018

Digital Privacy Act: 5 FAQs About New Data Breach Response Obligations Effective November 1

As of November 1, 2018, organizations in Canada subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) will...

News

July 24, 2018

McInnes Cooper and Volta Labs Announce Partnership

HALIFAX, NS – McInnes Cooper, Atlantic Canada’s leading startup and growth stage law firm and Volta Labs, one of Canada’s...

Publication

July 18, 2018

10 Key Terms to Make Clear in Every Software Licensing Agreement

Most businesses – from start-ups to SMEs to multi-nationals, and from private family-owned businesses to public corporations – will use...

We are pleased to provide you with detailed biographies on our lawyers, paralegals and administrative team, so you can learn more about how we can best support your business' success.

Advanced Filters

Contact

We want to hear from you: Did we delight you with great service or a timely insight? Did we miss the mark? Are you looking for legal advice? If so, we want to know. Just type a few lines into our form, send an email to client.service@mcinnescooper.com, or call 1-855-622-6668.

Charlottetown

Fredericton

Halifax

Moncton

Saint John

St. John’s

Send Us Feedback

Un moment s'il vous plaît...

We are pleased to provide you with detailed biographies on our lawyers, paralegals and administrative team, so you can learn more about how we can best support your business' success.

Advanced Filters

Contact

We want to hear from you: Did we delight you with great service or a timely insight? Did we miss the mark? Are you looking for legal advice? If so, we want to know. Just type a few lines into our form, send an email to client.service@mcinnescooper.com, or call 1-855-622-6668.

Charlottetown

Fredericton

Halifax

Moncton

Saint John

St. John’s

Send Us Feedback

Un moment s'il vous plaît...

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