February 7, 2024
At the core of our business is a commitment to ensuring client satisfaction. In 2023 we received the 5-year Diamond Award from ClearlyRated, and this year we are proud to announce that for the sixth consecutive year, our firm has been honoured with the prestigious Best of Legal Award.
Recipients of ClearlyRated’s Best of Legal® Award have demonstrated their leadership in service quality, as determined by ratings from their clients. Fewer than 1% of all law firms in the US and Canada achieve Best of Legal for 5 consecutive years. McInnes Cooper received satisfaction scores of 9 or 10 out of 10 from 87.1% of their clients, significantly higher than the industry’s average of 54% in 2023.
Kevin Kiley, McInnes Cooper’s Managing Partner, notes, “Our team makes client service a top priority, and we take great pride in being acknowledged for our commitment to excellence.”
“I’m so excited to introduce the 2024 Best of Legal winners alongside their verified ratings and reviews on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “Faced with another challenging year in 2023, these firms proved their commitment to providing outstanding experiences and superior service. They’re raising the bar for excellence, and I couldn’t be more proud to celebrate their success – cheers to you all!”
About McInnes Cooper
McInnes Cooper is among Canada’s 25 largest business law firms and a member of Lex Mundi, the world’s leading network of independent law firms. Providing strategic counsel to industry-leading clients here and abroad for more than 160 years, we continue to thrive through our relentless focus on client success.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
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