McInnes Cooper respects your privacy by meeting or exceeding standards set by law. Our privacy commitment is based on the ten principles of the Canadian Standards Association Model Code for the Protection of Personal Information, all of which are enshrined in law in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).
This privacy commitment adopts the definition of personal information from PIPEDA: “personal information” means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.
In most cases where McInnes Cooper is called upon to handle personal information, it is in the course of providing legal services to you and is on your behalf. In other cases, we handle personal information as agents for our clients. This privacy commitment applies to all collection, use and disclosure of personal information about current, past and prospective clients by McInnes Cooper. It does not apply to third-party personal information that McInnes Cooper handles when it acts as an agent for a client.
Our obligations as legal professionals are also subject to the Rules of Professional Conduct that govern each of our professionals as members of Law Societies. As lawyers we have a professional obligation to keep confidential all information we receive within a lawyer-client relationship. We are committed to protecting any personal information we hold.
Why does McInnes Cooper collect personal information?
McInnes Cooper collects personal information in order to provide legal services and products to you. In addition, we distribute publications and offer seminars concerning legal developments, which we provide as a service to you and others in the business community.
How do we collect your personal information?
McInnes Cooper collects personal information only by lawful and fair means, and only collects personal information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained. Whenever possible, we collect your personal information directly from you or from persons you have requested to provide us with such information.
Sometimes we may obtain information about you from other sources including:
How do we use your information?
McInnes Cooper may use your personal information for the following purposes:
Disclosure of your personal information
McInnes Cooper will only disclose your personal information for the legitimate purposes identified to you and for which consent has been obtained, or if required or authorized by law. For example, we may disclose your information:
Consent and exceptions
McInnes Cooper recognizes the importance of obtaining consent where required by law for collection, use and disclosure of your personal information. For the purpose of obtaining your consent, McInnes Cooper will consider the following:
The law provides certain exceptions to the usual requirement to obtain an individual’s consent, for example:
Keeping your personal information secure
McInnes Cooper uses appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards including security software and firewalls to prevent unauthorized computer access, and password and security policies.
In communicating with us, you should be aware that e-mail is not a fully secure medium.
Updating your information and correcting errors
Since we use your personal information to provide legal services to you, it is important that the information be accurate and up-to-date.
If any of your information changes, is inaccurate or incomplete, please inform us so that we can make any necessary changes.
Access to your personal information
McInnes Cooper will respond promptly to any request for access to your personal information. There will be no cost for reasonable requests to such access, unless you request copies of records or your request involves significant retrieval costs. We will advise you of the cost, if any, prior to the retrieval of such records or information. We will not respond to requests for access to personal information that are frivolous, vexatious or repetitious.
In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you. Such circumstances include those in which the personal information cannot be separated from the records of others, cannot be disclosed for reasons of personal security or commercial confidentiality or is protected by professional standards relating to confidentiality or solicitor-client privilege.
Questions, concerns or requests for access
If you have any questions or concerns, wish to access your personal information or wish to change your preferences regarding our use of your information, please contact us: